Customer Service

Sacred Journey Vessels Cremation Urns

personalized cremation urns

Customer Service

In Stock Urns will be sent after payment has been verified through PayPal.

Funeral Directors, Veterinarians or Wholesale Customers click here for more information. Note: Shipping to Foreign Countries will be an Additional Charge

Original Designs Line

Large urn: $495
Medium urn: $395

Ancient Effects Line

Large urn: $250
Medium urn: $185

Angel Line

Large Urn: $300
Medium Urn: $250

Stained Glass Line

Large urn: $495
Medium urn: $395

Custom Urns can be ordered for a non-refundable $150.00 fee. Please contact us for specific instructions and details needed to process a special order. Once you have contacted us, a non-refundable $150.00 fee will be required to begin work on your order. Once the design has been agreed upon the remaining balance will be due.

Payment is placed through PayPal, a highly respected and completely confidential Internet payment service. Click on the PayPal button on each urn link to process your order through the PayPal system. We accept the following forms of payment.

For new buyers, signing up for a PayPal account is now optional.
You can now complete your payment first, and then decide whether
to save your information for future purchases.

Shipping fee is $25.00 for all ground shipped orders within the lower 48 states. Most orders are shipped via United Parcel Service (UPS). We can not ship an urn to a PO Box, APO or FPO address as all shipments require a signature to complete.

If you are ordering from outside the lower 48 states, please email us at [email protected] for shipping costs and method of shipment.

Damaged Merchandise: If your order arrives with signs of packaging damage please inspect all contents and check for damages. Should your urn be damaged through shipping please save all packing materials and boxes for shipper inspection. UPS only allows 10 days to file a claim for damaged orders. It is very important that we follow UPS guidelines for damaged items. Please contact UPS immediately if your order has arrived damaged.

Return Policy: You may return any non-personalized or non-customized urn in its original condition for a refund, less actual shipping and handling cost within 15 days of receipt of your order. You must contact us prior to retuning your urn. For your protection we suggest you use UPS to return your package. We do not accept UPS Collect returns; you must prepay the return.

Personalized Urn Return: We can only accept a personalized urn if we have made an error in the order. We will correct the error and return the urn at no extra charge. If you made a mistake when providing us with the information, we will correct the error for an additional fee. Please be sure to double-check any personalized request to insure your complete satisfaction

1001 Burns Avenue - Meadville, PA 16335
phone: 814-337-2638 fax: 814-337-1157
[email protected]